How To Order?

How am I able to place an order?

After you’ve discovered an item you'd like to purchase, click on ADD TO CART button. Make sure you follow after the guidelines on the order page.

Items will be produced and are usually sent 1-2 business days after we get the ordering request. Delivery time will take 2 - 8 business days after its shipped (Metal art production time is 3-4 days but shipping is the same)

What service do you use to process orders?

All orders requested on our site are handled and carried out through an approved Visa, MasterCard, American Express and PayPal procedure. At the point of offering the card information for a sale, if it has not expired and is valid, it will be pre-approved and charged when the processing is carried out.

What types of payment do you acknowledge?

We acknowledge and accept an extensive variety of payments including: Visa, MasterCard, American Express, Diners Club, Discover Card, JCB International card, and in addition PayPal.

When will you contact me to confirm my order requested?

If the product and/or item you requested has alternatives that weren’t outlined when making an order prior to shipping your order, a customer service agent from metalshines.com will email you the specifics of your order and estimated time for delivery. Additionally, all normal orders will always receive a confirmation email once your order ships. Please be sure to check your inbox or spam folder when checking for email receipt.